Seafarers' Advice & Information Line (SAIL)



Charity Number: 1064404

Address: 30 King William Walk, Greenwich, London 

Postcode: SE10 9HU

Phone: 0800 160 1842




Summary: Seafarers' Advice and Information Line (SAIL) is a free advice service for seafarers across the UK. It is part of Citizens Advice. We provide phone and email advice on a wide range of issues including pensions and much more. We have 7 professional advisers. We can help anyone who has ever worked at sea, and their widows and dependants. The free phone number for support is open on weekdays between 10am and 4pm, with an answerphone service at all other times.


When you come to retirement age there can be many different issues with your pension and decisions you will have to make:

Take a lump sum or have an income?

Can I apply for Pension Credit?

Am I entitled to a MNRPF or MNOPF pension?

Am I paying too much or too little tax?

How SAIL can help you
We can take you through these decisions. We’ll give you the pros and cons, so you can make the right choice for you.If you want, we can contact the relevant organisation on your behalf.

To contact us please phone our helpline on 0800 160 1842 or click on the following link: Contact Form

The legal bit
SAIL is regulated for advice by the Financial Conduct Authority (FRN617616). If you’re not happy with our advice you can request a complaint form which can be posted or emailed to you. 





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